Lead Hand

The lead hand will supervise and coordinate specific production activities and supervise, lead and instruct employees within their department(s), inclusive of any shift.
May 10, 2020

Purpose of Job

  • The lead hand will supervise and coordinate specific production activities and supervise, lead and instruct employees within their department(s), inclusive of any shift.
  • Ensure that all employees work within established regulations, policies and procedures with regards to health and safety, the environment, and quality

Principal Accountabilities

  • Lead, plan, organize and control manufacturing processes in their department(s) to ensure manufacturing goals are achieved (e.g. On-Time Delivery, Continuous Flow, Scrap and Machine efficiency).
  • Use the scheduling app (or any other app / production reports) to plan, coordinate, assign and oversee work orders within their departments(s).
  • Analyse work orders, production schedules and other records / reports to determine production requirements and evaluate current production estimates / outputs.
  • Provide leadership for problem and conflict resolution.
  • Supervise Department workloads to increase efficiency.
  • Resolve work problems and recommend measures to improve productivity and product quality.
  • Assist with on-the-spot troubleshooting.
  • Maintain a safe, clean and legally compliant workplace.
  • Identify, investigate, document and implement corrective measures for potential environmental and / or safety issues.
  • Use the quality app to disposition NCP generated in the department and use its reporting capability to analyse inefficiencies.
  • Resolve work problems and recommend measures to improve productivity and product quality.
  • Supervises staff to ensure that all employees are working safely, efficiently and diligently to meet production standards.
  • Lead, direct, coach and develop/train employees on an ongoing basis.
  • Supervises and directs associates in a fair and consistent manner to insure compliance with company policies, procedure and safety rules and provide appropriate feedback and /or disciplinary measures as needed.
  • Sets employee expectation and accountability.
  • Provide new employee orientation and introduce new employees to the co-workers and the work environment
  • Approve, monitor and manage employee absences (PEL, leave of absence, vacation and overtime); complete or review and sign time sheets;
  • Deals with employee concerns by conveying concerns to management.
  • Participate in operations meetings to raise, identify and take corrective action for applicable production and/or quality issues.
  • Review and maintain Narratives for respective areas.
  • Performs miscellaneous duties and responsibilities as assigned.

Health and Safety Responsibilities

  • Ensure that workers work in compliance with the OHSA and its regulations.
  • Ensure that workers use any equipment, protective devices or clothing the company requires.
  • Tell workers about any workplace health and safety hazards that they might be aware of.
  • Give workers written instructions on measures and procedures to be followed for their own protection, if prescribed by regulation.
  • Take every precaution reasonable in the circumstances to protect workers.
  • All required PPE while in plant.
  • Work safe & ergonomically by following JH&S policies.
  • Enforce and promote workplace safety.
  • Report any unsafe acts, conditions or accidents across the plant.
  • Identifies personal safety compliance or non-compliance by observing employees' use of protective equipment.

Knowledge, Skills and Education

  • A High school diploma or equivalent or 5 years’ experience.
  • Leadership qualities include ability to instruct and maintain effective and efficient productivity from departmental personnel.
  • Ability to train staff as necessary.
  • Ability to read blue prints, geometric dimensioning and tolerance interpretation as well as troubleshoot CNC programs.
  • Knowledge of lean manufacturing principles, root cause analysis and problem solving skills.
  • Ability to effectively handle multiple activities simultaneously and successfully function in a cross functional manufacturing environment
  • Proven ability to deal with all levels of staff in a tactful and persuasive manner.
  • Strong communication, planning and organising skills.
  • Teamwork and dedication to owning this role.

Core Competencies

  • Accountability
  • Integrity
  • Communication
  • Decision Making
  • Leadership
  • Planning and Organizing
  • Problem Solving
  • Results Orientation
  • Service Orientation
  • Teamwork

Responsibility and Scope

  • Supervision of Others - Supervising, leading and instructing employees in the area.
  • Internal Contacts - All plant departments
  • External Contacts - Customers and suppliers
  • Spending Authority - None
  • Decision Making Authority - Within their group
  • Amount of Direction Received - General direction given